Privacy Policy of SamyataTM

Last modified January 21, 2019

Privacy Policy

At Bodaty we believe Right to Privacy is a fundamental right. We respect the privacy of everyone who visits and uses our Applications. we want you to know how we collect, use, share, and protect information about you. By interacting with Bodaty through our mobile applications and/or websites your consent to the use of information that is collected or submitted as described in this privacy policy. We may change or add to this privacy policy, so we encourage you to review it periodically. The information we collect on this site is used to understand how we can enhance our Applications and improve your experience. The following applications/websites are developed by Bodaty and part of the Samyata system.

  1. Samyata TM
  2. Samyata Store TM
  3. Samyata Personal Shopper TM
  4. Deyapay TM

To review the privacy policy that applies to customers of Samyata, please find the information below:

What information is collected?

Types of information we collect may include:

  • Name
  • Mailing address
  • Image
  • E-mail address
  • Phone (or mobile) number
  • Credit/debit card numbers
  • Purchase/return/exchange information
  • How you use our mobile applications, search terms, pages you visit on our mobile applications and application performance, as discussed further below
  • Geo-location and in-store location

If you choose not to provide information, we may not be able to provide you with requested products, services or information. We use the information provided for responding to your requests, customizing your shopping preferences, communicating with you.

Automated Information Collection

We may connect information collected automatically with information we already have about you in order to identify you as a Samyata system user. If we are able to identify you as a Samyata system User we may, for example, link your activity on one of our mobile applications. This allows us to provide you with a personalized experience regardless of how you interact with us – online or mobile.

In order to provide the best user experience possible, we also use automated information collection technologies for reporting and analysis purposes. We examine metrics such as how you are shopping on our website or on our mobile applications, the performance of our marketing efforts, and your response to those marketing efforts.

Mobile: Once you download or use the apps that are part of the Samyata system, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as finding nearby stores for prompt deliveries, advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.

Camera: We may use your cameras and Access your gallery with your consent. We use that information for providing safe and better services and identification purpose.

Microphone: We may Access your microphone with your content to provide better and convenient services.

E-mail Communications: We use email communication for a secure way of authentication as well as to provide very useful and interesting information regarding your requests. This communication also helps us to deliver the best service ever.

Information from Other Sources:We might receive information about you from other sources and add it to our account information. This includes your name, picture, location, updated delivery address information from our carriers or other third parties. For instance, we obtain your location information on your consent to enhance user and service experience as our intent is to respond to your requests using convenient and nearby store possible.

How Is Your Information Used?

Below are few examples of how we use the information we collect include:

Product and Service Fulfillment

  • Fulfill and manage purchases, orders, payments, and returns/exchanges
  • Respond to requests for information about our products and services on our websites or mobile applications, or to otherwise serve you
  • Connect with you regarding guest service
  • Manage subscription services, including order management, billing, improving reorder experiences, communicate with you about your subscription, and offer other products and services that may be of interest to you.
  • Allow you to, using our mobile applications: find a store nearest to your location via maps. Search for products and check availability, check prices, provide product ratings and reviews, track your orders, scan a QR code, use voice recognition to add to your list, update information, We may also use your information for Analytics purpose which enhances your experience on using Samyata application.

Our Purposes

  • Provide interactive features on mobile applications, such as product reviews, service rating,store rating,send marketing communications and other information regarding products, services, and promotions
  • Administer promotions, surveys.
  • To respond and provide services very promptly.

Internal Operations

  • Improve the effectiveness of mobile experience, products, services, and marketing efforts
  • Conduct research and analysis and customizing individual preferences.
  • Perform other business activities as needed, or as described elsewhere in this policy

Prevention of Fraud and Other Harm

  • Prevent fraudulent transactions, monitor against theft and otherwise protect our guests and our business

Legal Compliance

  • For example, assist law enforcement and respond to legal/regulatory inquiries

How We Share Your Information?

Bodaty respects our user's privacy and we don’t sell, rent or trade any of our user's information to third parties. Information will be shared only in the ways mentioned below. We may share your information in order to provide better service. We may share your information among our Samyata system applications(Samyata, Gananam, Vahaka, Deyapay)

We may share your information with third parties to perform services on our behalf such as:

  • Fulfilling orders and delivering packages
  • Scheduling deliveries
  • Servicing products
  • Finding nearby stores.
  • Sending useful communications
  • Fulfilling subscription services
  • Conducting research and analysis
  • Applying for credit cards and processing credit card and debit card payments.
  • Storing credit and debit card transactions.

We may share personal information across all our Samyata system Applications. We may share your location information with our Maps services and other delivery services in order to provide high quality and better services. Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by regulation, court order, subpoena or another legal process. We may also share information when we believe it's necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect Best Buy, our customers, or others.

What Privileges Do You Have?

Updating your information: You can access or update your personal data by using our mobile applications or you can send us a request from our website Processing your request takes 4 weeks or more after placing.

Accessing or Deleting your information: You have the right to request for all your personal information stored across Samyata System. You can make a request for deleting all your information across our Samyata System. Completing your request may take 4 weeks or more.

Geo-Location and In-Store Location

You can prevent your mobile device from sharing your location by choosing don’t allow button on Application or you can prevent it by disabling the location sharing on your mobile settings.

Uninstall Samyata Application

You can also stop all further collection of personal information by Samyata mobile application by uninstalling Samyata Application from your mobile device.

Note: If you uninstall the mobile application from your device, the Samyata unique identifier associated with your device will continue to be stored. If you re-install the application on the same device, Samyata will be able to associate with this identifier to your previous transactions and activities.

Uninstall Samyata Application

You can also stop all further collection of personal information by Gananam mobile application by uninstalling Gananam Application from your mobile device.

Note: If you uninstall the mobile application from your device, the Gananam unique identifier associated with your device will continue to be stored. If you re-install the application on the same device, Samyata will be able to associate with this identifier to your previous transactions and activities.

Analytics Services:

We may use Graph view plotting libraries and other analytics services for providing services that analyze very important revenue information and collecting the feedback through rating and reviews.

How we secure your information?

We take privacy very seriously and work on shielding your information during the process of transmission by using Secure Socket Layer(SSL). This enables the encryption of all the personal data across Samyata System. We made sure all the object data and metadata is encrypted under 256-bit Advanced Encryption Standard..

We always maintain administrative, technical, physical protective measures to safeguard your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use industry-standard methods to protect that information. However no mobile application is completely hacker proof so, it’s important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.